Town of Milton phone survey on taxes, fees and services runs November 2 to 27 to inform the 2027 budget

The survey

The Town of Milton says it has partnered with Forum Research to conduct a telephone survey from Monday, November 2 to Friday, November 27, 2026, to gather feedback on the Town's user fees, property taxes and service levels. In its October 30 release, the Town says residents may receive a call from a Forum Research interviewer, and that participants are selected at random to help ensure a broad range of community perspectives are represented.

What the answers feed

The Town's Budget and Budget Engagement pages say the survey aims to gather resident feedback to help inform the Town's 2027 Budget and user fee policies. The Let's Talk Milton 2027 Budget page says the survey will inform the budget and future reviews of user fee policies. The release says that by taking part, residents can help inform Town decisions about community priorities and service delivery.

The calls run alongside the rest of the Town's budget schedule. According to the Let's Talk Milton key dates, a staff-prepared 2027 Budget Reference Document is due the week of November 23 to 27, the same week the survey ends. Council holds a budget workshop on December 7, online input on Let's Talk Milton closes January 15, 2027, the Mayor's 2027 Budget is expected between January 18 and 22, and Council is scheduled to consider the budget on January 25, 2027.

If you are not called

Phone survey participants are selected at random. Separately, the Town encourages all Milton residents to share their feedback through Let's Talk Milton, where the 2027 Budget page takes input until January 15, 2027. The page also lists taking part in other Town engagement activities and speaking with the Mayor or ward councillors as ways to weigh in.