Guide
Town, Region, police or school board: which one handles what, and how to reach it.
Town services, including roads, parking, by-laws, parks, Milton Transit and property tax, go to the Town of Milton at 905-878-7252 on weekdays from 8:30 a.m. to 4:30 p.m., or 905-878-7141 for urgent help after hours. Garbage, water and other Regional services go to Halton Region at 311. The police non-emergency line is 905-825-4777; for an emergency, call 911.
By phone at 905-878-7252, Monday to Friday from 8:30 a.m. to 4:30 p.m., excluding holidays. Online through the Town's general inquiry form, which is routed to the right staff. In person at the Information Desk at Town Hall, 150 Mary Street, during the same hours.
For urgent help after hours, on weekends or on holidays, the Town's number is 905-878-7141. For emergency police, fire and ambulance assistance, dial 911.
Through the Town's Report a Problem page, which has a form for each kind of issue: potholes and other road maintenance, damaged roads, sidewalks and signs, streetlights, traffic signals, park and trail maintenance, Town-owned trees, graffiti, parking concerns, garbage cans and illegal dumping, wildlife, and winter maintenance.
Milton's by-law enforcement officers handle complaints including noise, property standards, littering and dumping, parking and animal services. Submit a complaint online, call 905-878-7252 ext. 2137 on weekdays between 8:30 a.m. and 4:30 p.m., or go to the Community Services counter at Town Hall, 150 Mary Street, in the same hours. Give your phone number, email and address if you want an officer to follow up.
For immediate, emergency assistance outside business hours, the Town directs residents to the Halton Regional Police Service.
Milton Transit is run by the Town. Its contact line is 905-864-4141, and it has an online contact form. Rider alerts are posted on the Town's transit page.
311 is a free, multilingual, non-emergency number for government services in Halton. Calls are answered by Access Halton, which Halton Region runs on behalf of the Regional and local municipal governments, the Halton Regional Police Service, the Halton District School Board and the Halton Catholic District School Board. From outside Halton, call 905-825-6000 or 1-866-442-5866. The Town's own contact page sends Regional questions to 311.
Halton Region provides drinking water and wastewater services to residents and businesses in Burlington, Halton Hills, Milton and Oakville, including water meters, rates and billing. Contact the Region at 311 or 905-825-6000.
Problems on a Regional road go to Halton Region at 311 or 866-442-5866. Problems on a local road go to the local municipality: in Milton, the Town.
Halton's page links to an old Town of Milton roads address that no longer loads; the Town's current route is its Report a Problem page.
Halton Regional Police Service's non-emergency number is 905-825-4777: for a crime that is not in progress with no immediate threat and no injuries, to make a report, or for police information. Some crimes, including theft under $5,000 and damage to property or vehicles, can be reported online. For an emergency, dial 911.
The Halton District School Board's main line is 905-335-3663 (toll-free 877-618-3456), email contact@hdsb.ca. Its Student and Family Support Office is at 905-631-7666.
The Halton Catholic District School Board's Catholic Education Centre is at 905-632-6300 (toll-free 1-800-741-8382). Its Student and Family Support Office is at 905-340-2133, email supportoffice@hcdsb.org.
Town of Milton
Contact usTown of Milton
Report a ProblemTown of Milton
By-Law EnforcementTown of Milton
TransitHalton Region
About 311Halton Region
Water and Wastewater ServicesHalton Region
Regional RoadsHalton Regional Police Service
Calling PoliceHalton District School Board
Halton District School BoardHalton Catholic District School Board
Halton Catholic District School Board