Guide
Who supplies water, electricity and gas in Milton, who bills you, and what to do when you move.
In Milton, Halton Region supplies drinking water and wastewater service, but the charges appear on your Milton Hydro bill and are paid through the same account. Milton Hydro distributes electricity in the Town of Milton and asks for at least 48 business hours' notice to set up a new account. Natural gas comes from Enbridge Gas, where you submit your move online.
The Town's New to Milton page says Halton Region manages several core services while private providers deliver others: set up waste and recycling collection plus water services through Halton Region, contact Milton Hydro to arrange electricity, and contact Enbridge Gas to set up natural gas service.
Milton Hydro Distribution Inc. is the local distribution company responsible for distributing electricity to 44,000 business and residential customers within the Town of Milton. It is a wholly-owned subsidiary of Milton Hydro Holdings Inc., which is owned by the Town of Milton.
Halton Region provides drinking water and wastewater services to residents and businesses in Milton, from water treatment to wastewater collection. Water meters, rates and billing are Halton Region's too.
Halton Region bills water and wastewater through your local hydro utility. Residential water meters are read and billed every two months. Every account pays a fixed service charge based on the meter size at the property, plus usage charges for water and wastewater per cubic metre. Most residential customers are billed bi-monthly, so twice the monthly service charge appears on the bill.
If your water meter is leaking, malfunctioning, making noise or the sensor is disconnected, email accesshalton@halton.ca or call 311 for service. Halton Region is replacing analog water meters across Halton with a wireless digital system.
Property owners are responsible for the maintenance of all services, plumbing and devices on private property; Halton Region services the meter.
Enbridge Gas asks you to enter the postal code of the property to check whether it is inside its service area. If natural gas is on your street and your home has a meter, you open a new account; if gas is not on your street, you apply to switch to natural gas.
Halton Region. Enter your address in Halton's online waste collection schedule to see your curbside collection days for garbage, Green Cart, recycling, yard waste and bulk items, and sign up for free email or phone reminders.
The Town lists stormwater pond maintenance among the local services funded by the Town of Milton's share of your property tax, alongside roads, parks, transit, the library and winter maintenance.
Set up electricity and gas before your move-in date; water comes with your hydro account.
Call Milton Hydro's Customer Service team at (905) 876-4611, or submit the online Application for Service form. Allow a minimum of 48 business hours' notice for all new account set-ups. A $30.00 account set-up fee is applied to your first hydro bill, and Milton Hydro does not currently require a deposit from residential customers. Residential accounts are billed monthly for hydro and bimonthly for water and wastewater.
If you have not set up your account before the move-in date, the service will be disconnected and a reconnection charge may be applied.
Halton Region charges for water and wastewater services through your local hydro provider. The water and wastewater charges appear on your utility bill and are paid through the same account. For readings, billing and payments, contact the hydro provider; in Milton that is Milton Hydro.
Call Milton Hydro at (905) 876-4611 and allow a minimum of 48 business hours' notice for all account transfers. Customer Experience staff are available Monday to Friday from 8:30 a.m. to 4:30 p.m. After-hours and weekend emergency connections are offered at an extra cost.
Call Milton Hydro's Customer Experience team at (905) 876-4611 and allow a minimum of 48 business hours' notice for account closures. Milton Hydro cannot backdate a reading. You can still access its MyAccount portal for up to a year after closing the account.
When ownership transfers, contact your local hydro provider for the final water meter reading and transfer information, including unpaid water and wastewater charges and known compliance issues such as obsolete equipment. If you do not request it, outstanding balances and compliance issues transfer with the property and become the buyer's responsibility.
Property owners can assign a third party, such as a tenant or property manager, to maintain the account for water and wastewater services. Billing and payment notifications can go to that account holder.
Unpaid water and wastewater charges can still be added to the property's tax bill and collected from the owner like unpaid municipal taxes.
Submit your move online. You need your new address, checked to be within Enbridge Gas's service area, and your move-in and move-out dates. A one-time New Account Charge appears on your first bill, and you receive a new Enbridge Gas account number.
After your first bill, update the account number in your bank's payment settings so payments are applied correctly.
Town of Milton
New to MiltonMilton Hydro
About UsHalton Region
Water and Wastewater ServicesHalton Region
Water Bills, Rates and FeesHalton Region
Water MetersEnbridge Gas
Residential New CustomersHalton Region
Waste Collection Schedule and RemindersTown of Milton
Understanding Property TaxesMilton Hydro
Moving InHalton Region
Property Owners and TenantsMilton Hydro
Moving Within Milton, Transferring AccountMilton Hydro
Moving OutEnbridge Gas
Move, Change or Close your Service